KER-SOFT COMPUTER TECHNOLOGY LTD.

Topics:

SOFTWARE LICENSE MANAGEMENT

Our company has more than 20 years of experience in licensing and selling software from various manufacturers. Based on this experience, we can provide our customers with real assistance in the issues of purchasing, licensing and the actual quantities required for products. Our software auditors assess the customers' existing software and licenses and, based on the usage needs, make recommendations for the most appropriate purchasing structures and quantities.

SYSTEM DESIGN, INFRASTRUCTURE DESIGN

From the beginning, Ker-Soft has been dealing with system design, implementation, and infrastructure planning related to system upgrades.

SYSTEM MONITORING

Our company has been involved in system monitoring projects since 1995. By now, this business unit has proven its expertise in numerous projects, implementing various system monitoring systems.

Our consultants help clients select the most appropriate system management solution - taking into account the client's needs and available infrastructure - and then participate in the construction of the chosen system and post-implementation support. We work with some of the major systems management product lines: IBM Tivoli, _betasystems, CA Unicenter, Microsoft Systems Management Server, Microsoft Operation Manager. Our most important systems management services are Service Desk, Desktop management, Server & Application Management, and Identity & Access Management.

IT SECURITY SURVEY

Our certified experts perform a review and internal audit of the IT system in accordance with ISO and applicable legal regulations, and make recommendations for eliminating the identified problems and deficiencies, purchasing the necessary hardware and software, and determining the tasks to be performed.

IT OPERATION

Within the framework of this service, we provide our customers with a full range of operational services: hotline service, individual, company-tailored assistance – including regular periodic maintenance, resolution of error reports, daily operational processes. Our service can be monitored in the Ker-Soft online Help-desk system, which operates according to ITIL standards. We conclude an SLA – service level agreement – with our customers, which guarantees the level and quality of the service. Our specialists use all remote access options (RAS, VPN) to resolve requests and problems as quickly as possible.

CRM – CUSTOMER RELATIONSHIP MANAGEMENT

As a Microsoft Dynamics CRM Gold certified partner, we provide our clients with a customized customer management system that meets their business needs. We support the development of the system, starting from the needs assessment and system design steps, with customization and, if necessary, with individual development. After that, we place increased emphasis on training and operation issues.

DOCUMENT MANAGEMENT

Companies generate large amounts of data – on paper, in the form of forms, invoices or electronically – which, if managed systematically, can reduce manual data processing to a minimum. Beta Systems Enterprise Content Management offers industry-specific solutions and ensures secure and efficient document management. It has ready-made solutions for banking, insurance, public administration, industry, trade and services. The system reads, prepares, processes, classifies and archives the data on documents. Special scanner/sorting equipment supports all these functions. The invoice processing process can be integrated with ERP systems, such as SAP.

APPLICATION DEVELOPMENT

Experience shows that it is not possible to find a ready-made standard product for every solution. We design and implement custom-developed systems for our customers, so our company delivered, among others, a custom-developed logistics system for the Waste Processor, and we can mention the Testmaster, which is a standard training system developed for transport companies.

Ker-Soft implements complete technical solutions based on Windows-based applications. The peculiarity of the programs we create is that we "step out of the PC box", establishing a connection with special hardware (such as voting systems). The main example of this: We have developed software for TV quiz shows.

1997

Obtaining Microsoft Certified Partner status (Microsoft Certified Solution Provider and Microsoft Developer Dealer.) Ker-Soft is a prominent supporter of Microsoft Visual Studio.

1998

Infrastructure design of transportation company systems, migration to Microsoft-based operating systems.

• IFABO 98 – Topic: System Management (CA-Unicenter)
• Compfair 98 – Advertising Visual Studio and MSDN at a joint booth with Microsoft.

1999

System administration projects: Over 2000 desktop, network and server administration.
Software audit at 80 financial investment firms. Screening of applications written in different programming languages and running on different operating systems, examining compliance with legal requirements.

2000

Custom developments for media – IT implementation of the TV contest “Become a Millionaire”. Participation in the infrastructural implementation planning and operation of a transport company’s systems.

2001

Participation in the implementation of one of the largest domestic system monitoring solutions - monitoring of more than 10,000 workstations, integrated with network server monitoring and help-desk solutions.

2002

Implementation of additional system monitoring solutions at major domestic companies - transportation companies, government institutions, pharmaceutical companies. Localization of the CA Service Desk product.

2003

IT management of the "IQ - The National Test" quiz series presented on the RTL Klub channel.

2004

Help desk system implementation and post-implementation support at a financial institution and chemical company.
Ker-Soft is launching a new, self-developed product on the market: the “Testmaster” vehicle training system. The Testmaster software is available as a unique application, as a training system, for those wishing to learn the rules of the Road Traffic Act. The product will be supplemented by an examination module developed for transport companies later this year.

2005

Infrastructure design of transportation company systems, consolidation and operation of Microsoft server park. Design, implementation and operation of system monitoring solution.

2006

Opening towards business applications and business consulting:
Implementation of CRM system at Ker-Soft and at an online media company – implementation of newspaper publishing functions. Participation in centralized public procurement with CA security software.

2007

Portfolio expansion – partnership agreement with Betasystems AG and IBM. CRM implementation at a development company. Upgrade of own CA Help Desk system to 11.2.

2008

Customization and implementation of CA Unicenter product at a financial institution. Implementation of CRM system at a newspaper publishing company. Implementation of a unique document processing system at a transportation company and an insurance company. Assessment of the entire IT system of an airport, consulting and reorganization of the IT operation. Smart card consulting activities.

2009

The first CA Service Desk r12 implementation in Hungary at an IT service provider. CA Service Desk 6.0 upgrade to r12 at a state-owned company. AD and Exchange migration at a financial institution.

2010

The first Hungarian implementation of the Microsoft System Center Service Manager application at a national energy service company. Development of a backup solution based on CA ARCserve software at a financial institution, a pharmaceutical company, a development company and a manufacturing company. Automatic processing of incoming invoices at a leading energy service company integrated with an SAP environment. Our company is a certified reseller of IBM Rational development tools.

2011

Implementation of Microsoft System Center Service Manager application for development needs and incident management at an insurance company. Implementation of Quest software for SharePoint management at a transportation company; support of virtual environment at a financial institution. Design and delivery of CA backup solution for a financial services company. Establishment of Quest Software representation.

2012

Active Directory systems assessment for an energy company and a state-owned company. Data recovery test with CA ArcServe solution at an international consulting firm. Partnership with JetBrains development tool manufacturer. Dell Software distribution structure.

2013

Implementation of Microsoft System Center Service Manager at a government institution. Development of a driver testing system with SAP Learning Solution at a transportation company.
Renewal of the data backup system at the Hungarian subsidiary of one of Europe's largest electronics companies.

2014

Implementation of CA Service Desk Manager r.12.9 solution based on the ITIL international framework, in a multi-tenant structure, at the IT service provider of an international energy company. Incident, Problem, Requirement, Change and Configuration management, SLA management and the extension of the Service catalog are continuously taking place at the subsidiaries in the CEE region.
Supporting SharePoint management with Dell Software tools at a government institution.

1992-1996 Kerorg-Soft

The operation of the predecessor company of Ker-Soft. Its initial activities were the distribution of Computer Associates – Clipper development tools, IT support, and user training. We support more than 1000 customers and development companies with development tools.

1996

Ker-Soft Ltd. is founded. Ker-Soft is responsible for organizing the largest CA development tool conference series, Technicon?96, in Hungary. Partnership agreement for Computer Associates' System Monitoring solutions

Ker-Soft's predecessor, Kerorg-Soft, was founded in 1992. Our initial activity as a distributor of CA-Clipper was the distribution of the product and professional support of developers.

We have expanded our team of experts to handle increasingly complex tasks and serve the expanding needs of our clients.

We have built additional partnerships with the world's leading IT suppliers, Microsoft and IBM, thereby enriching our expertise in our solution and product portfolio.

We have over 10 years of experience in implementing, operating and monitoring IT systems. We have gained significant experience in implementing and operating Help Desk systems for large companies such as local transport companies, pharmaceutical companies or the Hungarian Post Office.

Ker-Soft has designed the surveillance systems of several large domestic companies using products from leading international software manufacturers (CA, IBM, Microsoft, formcraft [formerly: Beta Systems Software AG]).

By choosing Microsoft's customer relationship management system, Microsoft Dynamics CRM, we also opened up to business applications.

We have expanded our expertise in Content Management by searching for new opportunities. Today, we are the official representative of one of the market-leading content management systems, formcraft, in the Central and Eastern European region.

In the summer of 2010, we became a distributor of Quest Software products, focusing on the Windows Management product line. This product line is designed to make life easier for those operating Microsoft infrastructure.

Our experts' qualifications:

Microsoft Certified Professional (MCP)

Microsoft Certified System Engineer (MCSE)

Microsoft Certified Technology Specialist (MCTS)

Microsoft Dynamics Certified Professional

Microsoft Sales Specialist

Microsoft Specialist

CA eTrust Threat Management Certification

CA SmartTM Technical Advanced Certification

CA Accredited Associate

VMware Professionals

Dell Software

Betasystems

ITIL

Adobe